Privacy Policy

FORT Systems (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites [e.g., www.fortmetrix.com] and when you use our software products and services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Name, email address, company name, and contact details.

• Payment information when purchasing a subscription.

• Account credentials (username, password).

• Any information you voluntarily provide through forms or communications.
  
  

b. Information Collected Automatically

When you use our website or Services, we may automatically collect:

• Device information (browser type, operating system, IP address).

• Usage data (pages visited, time on page, referring URLs).

• Log data and analytics through cookies or similar technologies.
  
  

c. Information from Third Parties

We may receive limited information from third-party services such as payment processors, ecommerce and order management platforms, or authentication providers (e.g., Google Sign-In).

2. How We Use Your Information

We use collected data to:

• Provide, maintain, and improve our Services.

• Process payments and manage subscriptions.

• Communicate with you about your account, updates, or support.

• Personalize user experience and recommend relevant features.

• Analyze site performance and usage trends.

• Comply with legal and regulatory requirements.

  
  

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enable core site functionality.

• Remember user preferences and login sessions.

• Measure engagement and improve performance.

You can manage or disable cookies in your browser settings, though some features may not function properly.

4. How We Share Information

We do not sell or rent your personal data. We may share information only in the following cases:

• With service providers who perform functions such as hosting, analytics, payment processing, or email delivery.
  
  

• For legal reasons, when required by law or to protect rights, safety, or property.
  
  

• In the event of a merger or acquisition, where your data may transfer as part of the transaction.

  
  

5. Data Retention and Security

We retain personal information only as long as necessary to provide our Services or comply with legal obligations.

We implement reasonable administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, or loss.

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.

• Withdraw consent or object to processing.

• Request a copy of your data (data portability).

To exercise these rights, contact us at privacy@fortsystems.com.

7. International Data Transfers

If you are located outside the United States, note that your data may be transferred to and processed in the U.S. or other jurisdictions where privacy laws may differ. We take appropriate steps to ensure adequate data protection.

8. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect data from minors. If you believe a child has provided us personal information, please contact us so we can delete it.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services after updates constitutes acceptance of the new policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

FORT Systems
35 Miller Ave, Suite 275, Mill Valley, CA  94941
Email: services@fortsystems.com